![]() I can't find the app running on my computer. I constantly get the message that the application is running and close the running application to uninstall. I tried everything to stop the two instances of the program to run. The problem seems to be that two instances of the creative cloud are running on my computer. ![]() I tried everything suggested in the forums for updating the application. I can't update the Cloud 3.8.0.310 creative application. Each app seems to be updatedĬreative Cloud Update 3.8.0.310 will not update on MacBook Pro My creative cloud icon shows an error download red tag indicating to contact customer support. Hello my creative cloud icon shows an error download red tag indicating to contact customer support. Re-post if still no sounds and if error messages. You should now have your back icon in the systray or put the pane control / sound etc. Right click on my computer then > Explorer > tools > File Options > view > 'Show hidden files' is checked > navigate to this address on your HD c:\windows\system32\dllcache > locate this file sndvol32.dll, then copy > paste here c:\windows\system32 and crush if you are prompted > re - start. I still can talk and hear on Skype and messenger and listen to iTunesĬan not hear the video like You Tube videos or news You can refer -: new Creative Cloud application unusable: it is empty!Īnd also try:- screen black at sign - in | Creative Office Cloud app Here is the screenshot of what I see when I click on the icon (and it will never refresh. Go to the go > Applications > application cloud creativeĪdobe Creative cloud icon when you click on do not display applications - it's empty. You can get the return icon to launch from the main location. I just got my new card and plugged on creative cloud but the icon on the taskbar to the top of my mac is gone and I don't know how to get it back. I had to cancel my debit because of fraudulent activity card and my creative cloud subscription was related to this card. The creative cloud icon disappeared on the bar at the top of my mac. Click on the blue box "still need help? Contact us. Select your product and what you need help with you need Adobe personnel to helpĬhat/phone: Mon - Fri 05:00-19:00 (US Pacific Time) for subscriptions on your page from Adobe If you have more than one email, you will be sure that you use the right Adobe ID? Your subscription to cloud shows correctly on your account page? It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. ![]() In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. Also, would be good if Adobe could comment on whether this is a recognised issue so I dont bother digging around trying to repair it.Creative cloud icon disappeared from my apple menu bar!Ĭreative cloud icon disappeared from my apple menu bar! How can I get it back?ĭrag the icon to the Applications folder. I would be interested to know if anyone else has been affected following the update and that I am not just alone in this. It is just for some reason that the update has lost the ability to populate the familiar CC icon in the sidebar like the Onedrive, iCloud Drive, Dropbox ones do for instance. Functionality seems to be unaffected and syncing is still happening. Sync is not paused or off so why on earth is the CC icon not populating the Finder sidebar? Further to this, I can confirm that Creative Cloud App auto updated itself on my Macbook running Catalina 10.15.4 and it also did the same on my iMac 27 inch 5K running Mojave 10.14.6 and in both cases the CC icon has gone from the Mac Finder Sidebar and been replaced by a normal blue folder. I have made sure everything is as iot should be and active in the Finder Extensions Settings (Core Sync Helper) and rebooted several times and quit and restarted Creative Cloud. I believe that Creative Cloud Desktop has just updated its version on my Macbook Pro 16 inch running Catalina 10.15.4 and I have noticed that the Creative Cloud Files folder is just a plain folder.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |